How is call prioritization achieved in EMD?

Call prioritization in Emergency Medical Dispatch (EMD) is primarily achieved by evaluating the severity of the patient's condition and the urgency of the medical need. This process involves a systematic assessment of the call details to determine how quickly a response is required. For instance, calls involving life-threatening situations, such as cardiac arrest or severe trauma, are prioritized higher than those with non-life-threatening conditions, such as minor injuries or chronic issues.

This methodical approach ensures that resources are allocated effectively, allowing dispatchers to send help where it can do the most good as quickly as possible. By prioritizing calls based on medical acuity rather than arbitrary factors like the order received or resource availability, EMD aims to enhance patient outcomes through timely interventions.