How should Scripted Medical Instructions Cards be handled during a call?

The handling of Scripted Medical Instructions Cards during a call is critical for ensuring that the caller receives precise and accurate information, which is essential in emergency situations. Reading the instructions word for word is important because it ensures that all details, including safety information and specific procedural steps, are communicated without omission or alteration. This approach helps maintain clarity and minimizes any risk of misunderstanding that could arise from paraphrasing or summarizing the instructions.

When responders read directly from the scripted card, they can provide the caller with exactly what they need to know to address their emergency effectively, particularly in high-stress scenarios where clarity is paramount. These cards are designed to be consistent and reliable, providing medically sound guidance that may be time-sensitive. Therefore, adherence to the exact language of these instructions supports a high standard of care and compliance with medical guidelines.