The All Callers Interrogation Card is utilized during which phase of dispatch?

The All Callers Interrogation Card is a vital tool utilized during the Call Receiving phase of dispatch. This phase involves gathering crucial information from the caller, which is necessary for an effective and timely response to the emergency. The card outlines a systematic approach for dispatchers to ask pertinent questions that help identify the nature of the emergency, the location, and other essential details.

Utilizing the All Callers Interrogation Card ensures that dispatchers can efficiently collect standardized information while maintaining consistent communication with the caller. This is critical for reducing confusion and ensuring that all necessary data is gathered quickly, which directly impacts the quality of emergency response efforts. By following this structured format, dispatchers are better equipped to assess the situation and provide the necessary instructions to the caller while coordinating responses from emergency services.