What type of information must be gathered during the initial call?

Gathering the location, nature of the emergency, and caller details is essential during the initial call because this information is crucial for an effective emergency response. The location enables the dispatchers to determine the appropriate resources and the fastest route to the incident. Understanding the nature of the emergency helps prioritize the response and identify any specific needs that responders may need to address. Additionally, collecting caller details, such as their name and contact information, allows for follow-up communication if needed and helps ensure a more coordinated response.

While it may seem helpful to know about similar past incidents or the medical history of the patient, these details are not typically critical at the beginning of a call. The immediate priority is to ascertain what is happening, where it is occurring, and who is involved to ensure a timely and appropriate response.