When evaluating a medical emergency, what is the dispatcher focused on?

The dispatcher is primarily focused on the specific symptoms and circumstances presented by the caller when evaluating a medical emergency. This focus allows the dispatcher to assess the urgency and nature of the medical issue, which is critical for determining the appropriate response and resources needed. Understanding the symptoms—such as whether the caller is experiencing chest pain, difficulty breathing, or signs of a stroke—enables the dispatcher to provide accurate instructions and prioritize the dispatch of emergency services effectively.

While factors like the caller's feelings, prior medical history, and location are important in the broader context of emergency response, they do not serve as the primary focus during the initial assessment. The specific symptoms give the dispatcher critical information that helps shape the immediate response and increases the likelihood of a positive outcome for the patient.